Frequently Asked Questions
Find answers to all your questions about aUEC purchases
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Purchase Related
How to purchase aUEC?
You can purchase aUEC through our Etsy store. Choose the suitable package, complete payment through Etsy's secure payment system, then provide game information as instructed. The entire process is simple and secure.
What payment methods are supported?
Through the Etsy platform, we support multiple secure payment methods:
• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards
• PayPal
• Apple Pay
• Google Pay
• Etsy Gift Cards
How much aUEC can I purchase?
We offer various package options from 100,000 to 100 million aUEC. If you need larger quantities of aUEC, you can contact our customer service team, and we will customize exclusive packages with discounted prices for you.
Does the price include all fees?
Yes, our listed prices include all fees with no hidden charges. The price you see on Etsy is the final price, with no additional handling fees or service charges required.
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Delivery Related
How long will it take to receive aUEC?
We promise delivery within 30 minutes, with most orders completed in 10-15 minutes, no later than 6 hours. Specific timing depends on:
• Your online status
• Game server conditions
• Order quantity size
• Current customer service workload
How to receive aUEC?
After purchase completion, we will deliver aUEC through the following steps:
• You provide game character ID
• Complete delivery through in-game official transfer system
• Screenshot successful transfer to complete order
What information do I need to provide?
To complete delivery, you need to provide:
• Star Citizen game character ID and name
• We will never ask for your account password or other sensitive information.
What if I don't receive aUEC?
If you don't receive aUEC within the promised time, please contact us immediately:
• Contact us through Etsy messaging system and we will respond within 1 hour and prioritize handling your issue.
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Security Related
Is purchasing aUEC safe?
Absolutely safe. We conduct transactions through the official Etsy platform, enjoying buyer protection policies. All aUEC is obtained through legitimate gameplay methods, delivered using official transfer systems, fully compliant with game rules.
Will my account be banned?
No. We have the following security guarantees:
• All aUEC obtained through legitimate gameplay methods
• Using in-game official transfer system
• Fully compliant with Star Citizen game rules
• 1000+ successful transactions, zero ban records
• If there are any issues, we take full responsibility
What is the source of aUEC?
Our aUEC is obtained entirely through the following legitimate methods:
• Interstellar trading and cargo transport
• Completing in-game missions and contracts
• Mining and resource collection
• Legal in-game commercial activities
We have a professional gaming team ensuring all currency sources are legal and compliant.
How do you protect my personal information?
We strictly protect your privacy:
• Only collect necessary game information
• Do not store your payment information
• Follow GDPR and other privacy protection regulations
• Delete sensitive information after transaction completion
• Never disclose your information to third parties
Have Other Questions?
Our professional customer service team is ready to answer your questions anytime
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Online Support
24/7 online service
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Email Support
Reply within 1 hour
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In-Game Support
Real-time delivery assistance